FAQ

Have a question?

Before contacting us please read the following. Your question may already be answered on this page.

Q. How do I register for a class?

A. To register for a class, email us at theartsbuilding (at) gmail.com (replace (at) with @). You can also call us at 604-740-7790 and leave a voice mail. Voice mail messages will be returned as soon as possible, usually within 24 business hours. Email inquiries will get a quicker response. Please contact us before making payment to ensure there’s a space in the class.

Q. How do I pay for a class?

A. Once you have contacted us and we’ve confirmed that there is a space, we have three options for payment. The first option is Paypal, and every class page has a Paypal button. The second option is to drop off a cheque in the secure mailbox at the Arts Building, 464 South Fletcher. Please add your name and the class name to the envelope and let us know once you’ve dropped it off. You can safely drop it into the mailbox as it’s locked on the inside. The third option is to mail your cheque to PO Box 1707, Gibsons BC, V0N 1V0 . To use option two or three, please allow enough time for us to receive your payment.

Q. If I want to pay by cheque, who do I make the cheque out to?

A. You can make the cheque out to Arts Building Society.

Q. What if a class is cancelled?

A. Occasionally, we do not get enough registrants for a class. If you have paid, you will be notified and refunds issued using the same method as your payment. Classes are usually cancelled 2 days before the date they’re scheduled to begin.

Q. Can I pay with a cheque or cash on the day of the class?

A. We appreciate your paying for your class in advance to reserve your place. We confirm your spot in the class once you’ve paid. This policy means the instructors know the number of participants and can prepare. It also ensures that if there’s a waiting list, no one misses a chance to take the class if your plans change at the last minute. There may be a spot for you if you want to show up on the day of the class, but it’s not guaranteed as most classes are limited in number.

Q. What if I need to cancel after I’ve paid for a class?

A. Our complete refund and cancellation policy can be found here. We as much as possible will accommodate real emergencies if you contact us at theartsbuilding (at) gmail.com (replace (at) with @). Please feel free to download a copy of the policy for future reference.

Q. If the class is full, can I get on a waiting list?

A. Yes, we maintain a waiting list for classes that reach their full complement. The waiting list is kept according to the order of the request, and you will be notified by email when there’s a cancellation and a spot becomes available.

Q. Can I offer a suggestion for a course?

A. We love suggestions from our members and class participants. Get in touch with us at theartsbuilding (at) gmail.com.

Q. What happens to my email address if I sign up for your newsletter?

A. We understand that privacy is a concern for many people. You can find a copy of our privacy policy here.

Q. I’d like to get more involved in the community. Does the Arts Building need volunteers?

A. Yes. Yes. Did we mention yes? We couldn’t do what we do without volunteers. Not all volunteers are available or required for every event, but we maintain a list. If you would be available on different occasions, please contact us at theartsbuilding (at) gmail.com with your name, phone number and preferred email address.

Q. Can I become a member of the AB, and what does that mean?

A. When you become a member for a yearly fee of $10, you have a voice in the Arts Building vision, you support the advancement of arts in the community, and you are eligible to attend the Annual General Meeting in June. Join with Paypal here.

If you have a question that is not answered here, please let us know. Other people may be asking the same question, and we can put it on this page.